What is the returns policy?

Returns are accepted of unused items within 30 days of purchase. Please return your unused item in it’s original packaging to: pokito, Unit 18, Highcroft Industrial Estate, Horndean, Hampshire, PO8 0BT.   Please be sure to include a note with your name and order...

What are the delivery times?

We aim to dispatch all orders within 48 hours and all UK orders are sent by Royal Mail 48, delivery within 2-3 working days. International orders take longer, the time depends on destination country.

Can you tell me which shipping options are available?

Once you’ve inputted your address details, the shipping options will automatically appear based on your location.  For some countries, it’s only possible to send by ‘tracked’ mail which is more expensive but 100% reliable. Otherwise, we’ve had a high level of...

Is pokito easy to use?

When you first receive your cup, remember to open the stopper before popping it up to your desired size. Fill your drink to around ½” or 1cm below the rim and take time to screw the lid on correctly. Once you’ve finished your drink, collapse the cup and snap the...